Draft for review: MJ Safaris and a legal adviser will confirm this text before the site goes live.
This policy explains what personal data MJ Safaris & Adventures Ltd collects when you use this website or book a trip with us, why we use it, and the choices you have.
Who we are
MJ Safaris & Adventures Ltd, YMCA Building, P.O. Box 558, Moshi, Tanzania. Email: info@mjsafaris.com. We are responsible for your personal data under the Tanzania Personal Data Protection Act 2022 and, for guests in the European Union, the GDPR.
What we collect
- When you book or ask about a trip: your name, email, phone or WhatsApp number, country, the trip, dates, number of travellers, choices such as accommodation level and hotel nights, and anything you write in your request.
- Payments: deposits are taken by our payment provider. We receive the amount, the date and a payment reference, never your card details.
- Messages: emails and WhatsApp messages you send us.
- Website use: the technical data every website needs to work, such as your IP address in our server logs. Visitor statistics only if you accept analytics cookies.
Why we use it
- To arrange and run your trip: guides, park permits, vehicles, accommodation and transfers (to perform our contract with you).
- To answer your questions and send booking confirmations.
- To meet tax and accounting duties.
- To improve the website, only if you accept analytics cookies.
We do not sell your data and do not use it for advertising without your consent.
Who we share it with
- Partners who deliver your trip: lodges, camps, park authorities and hotels, with only what they need. When you stay at The Maridadi Hotel, our own hotel in Moshi, we pass on your name and dates so the hotel can prepare your stay.
- Service providers: our web hosting, email and payment provider, under agreements that protect your data.
- Authorities, where the law requires it.
Cookies
The website uses only the cookies it needs to work (for example to keep a booking form secure). If we use Google Analytics, it only starts after you click Accept in the cookie banner, and you can change your choice at any time under Cookie settings at the bottom of each page.
How long we keep it
Booking records are kept for as long as tax and accounting law requires. Enquiries that did not lead to a booking are deleted after 24 months. Unpaid online bookings are cancelled automatically after 30 minutes and their details are kept only as part of our records.
Your rights
You can ask to see, correct or delete your data, to receive a copy, or to object to its use. Write to info@mjsafaris.com. You can also complain to the Personal Data Protection Commission in Tanzania or, if you live in the EU, to your local data protection authority.
Changes
We will update this page if anything changes. The date at the top shows the latest version.